If they refuse, find out why and ask for it in writing, then go to your credit card company and see if they can help. If you are sure you dont want it, and never will, I would write them a letter asking for a refund listing the reasons, and send a copy to the State Attorney General and the local office of the United States Attorney General. If they refuse, then I would call the USAG office and ask if there is any remedy. I dont know about the rest of you but $1000 is still a lot of money.