State of Affairs - MSA

[Magnolia State Armory]

At this time I would like to make a public apology to all customers who ordered or was in wait for an adapter/product that seemed to never arrive, vapor-ware as it was put. Over the past year personal struggles and setbacks kept me and MSA from making a speedy comeback and resuming my dream of making fine firearm adapters and accessories. As of this month, almost one year to date, I am happy to announce we have reached a turning point in our business and will continue to strive and push forward with new and innovative products. Tracking numbers are being sent and back orders are going out. Over the coming days we hope those who receive them will post and make it known MSA is committed to fulfill our promises. While this is good news, it is no means or a cause for MSA to celebrate. MSA has a lot of hard work ahead to do to regain the trust of what we held most valuable..... You the customer.

In the coming months I will strive to address each issue as expediently as possible and provide the level of customer service and satisfaction that MSA once enjoyed having. I ask that you be patient with us as we finish fulfilling our orders and obligations as this is top priority. Once again thank you to those that did believe we would make it. Without your support I doubt we could have pushed on when all looked loss. In life you are defined by actions as this is what defines character. I just hope our commitment to survive will be viewed in a positive light.

In closing my deepest apologies and regrets to all who were hurt. I know trust is a hard thing to regain but we are committed to do what is necessary to right all wrongs.

Regards,

Nathan May
Owner MSA

 

[RM308]

As I publicly gave you some unsolicited advice (probably unwelcome), let me be the first to publicly wish you well at this time.

RM308

 

[utahhandyman]

Hey Nathan Glad you're back. My galil adapter has been great, it was the bad receiver that needed work. can't wait to see what you have coming down the line
scott rogers

 

[snipertn]

Nathan, Hope things work out for ya. I'm having another Galil built and I will need a mag adapter. I will wait till you get caught up before I order ont tho so as not clog production requirements.

snipertn

 

[Magnolia State Armory]

Thanks again.... God willing and with your support all is gonna be fine from here.

On a side note Galil adapter production is running like clockwork along side the Saiga adapters. Even with back orders we are trying to ship current orders as well. There is plenty in production to go around and our goal is to make wait times for orders to be 1-2 business days. This is part of our restructuring process. I meant everything I said in wanting to regain the trust of the people and reestablish MSA as a leader in customer service and products.

 

[reddhawk]

MSA Galil/AR15 mag adapter arrived today

It came via USPS today, 07.08.10.
I popped it in and both metal and composite mags loaded and fired w/o so much as a hiccup.

Thank you Nathan, the wait was more than a little disconcerting but you came thru with the goods, just as you promised.

Thank you,
reddhawk out.

 

[Magnolia State Armory]

Thanks again to everyone...

I am about to pick the .308 adapter project back up in a few days. So give me a bit to catch up on orders and we will finish development and get a .308 to you guys that have been waiting for a solution as well.