glockman
Well-known member
Here is what I got today.
Hello Scott,
We apologize for the delay. Unfortunately, BDU, the distributor of the wide open triggers has yet to deliver our last batch of orders to us. We have been assured it is on its way to us now after the delay and as soon as we receive it your order will be fulfilled. Please, do let me know if you want a refund we can do that. We wish we could get it out to you sooner but BDU is slammed as well.
Best Regards,
Tawfiq - Manager
My response-
Hello thanks for getting back to me. So if I understand this correctly, you sold me a product you showed in stock, charge my card, sent me an email saying my order is being shipped with the tracking number for UPS for an item that you never even had in stock? Could you check with shipping and make sure it is not sitting somewhere and got overlooked. Please let me know if that's the case, would still like to receive products.
Scott Kovacs
Their response-
Hello Scott,
We printed all the labels for the triggers that were allocated to us and we’re going based off of the schedule we were provided. Once we got the information that our package would not arrive on time we had to stop fulfilling and after double checking your order was unfortunately included in that. If you would like a refund as opposed to waiting for that package I completely understand and can process a refund for you today.
Thank you,
Tawfiq - Manager
L&S
So that is where I sit. In limbo.
Hello Scott,
We apologize for the delay. Unfortunately, BDU, the distributor of the wide open triggers has yet to deliver our last batch of orders to us. We have been assured it is on its way to us now after the delay and as soon as we receive it your order will be fulfilled. Please, do let me know if you want a refund we can do that. We wish we could get it out to you sooner but BDU is slammed as well.
Best Regards,
Tawfiq - Manager
My response-
Hello thanks for getting back to me. So if I understand this correctly, you sold me a product you showed in stock, charge my card, sent me an email saying my order is being shipped with the tracking number for UPS for an item that you never even had in stock? Could you check with shipping and make sure it is not sitting somewhere and got overlooked. Please let me know if that's the case, would still like to receive products.
Scott Kovacs
Their response-
Hello Scott,
We printed all the labels for the triggers that were allocated to us and we’re going based off of the schedule we were provided. Once we got the information that our package would not arrive on time we had to stop fulfilling and after double checking your order was unfortunately included in that. If you would like a refund as opposed to waiting for that package I completely understand and can process a refund for you today.
Thank you,
Tawfiq - Manager
L&S
So that is where I sit. In limbo.
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