Credit card payments through our website www.max-11.com are temporarily suspended.

m11stuff@hotmail.com

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We are trying reestablish being able to take credit card payment over the phone. A hacker used our site to make micro deposits into our account to test stolen credit card numbers. Our credit card processor shut down our account. Jackie has had to refund the deposits back into over 400 accounts. None were our customers credit cards.

To prevent this from happening in the future, we are going to have to completely redesign our website.

Please bear with us, it’s going to be a lot of work.
 

BlackBelt

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Wow! Sorry about that for you.
Can your credit card processor not help you out with that reverse crediting back into those non-customer accounts? I am sure they have dealt with this type of thing before
 

strobro32

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I despise thieves. It almost makes you want to hire a financial internet PI to get a name and then......
 

m11stuff@hotmail.com

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Wow! Sorry about that for you.
Can your credit card processor not help you out with that reverse crediting back into those non-customer accounts? I am sure they have dealt with this type of thing before
That's a good idea. Unfortunately, Jackie is super efficient and took care of it that morning.
 

Deerhurst

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IMHO, you pay the CC processor, make them work for it.


Sucks to hear. Glad it is all getting sorted out!
 

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